If someone were to open a daily case and see the animation showing a reward, it would seem pretty clear you should get the prize. But if you checked your history and it only says "unclaimed," that could mean there was a glitch or some delay…
Had a payout denied after I tried to cash out a big win from blackjack last week. Their support said it was because I’d logged in with a VPN a few months ago, which is apparently against their rules. I never even tried to hide my location,…
I was playing some of the site’s original games, and my bet history shows a couple wins that look like they paid out profit, but my crypto wallet balance is just stuck at the pre-bet amount. Did a bunch of rounds, even tried logging out and…
Claimed some rakeback earlier today, ran a dice session with about 25 bets, now got hit with this “bonus restriction active” when I try to withdraw. Thing is, I thought rakeback wasn’t a real bonus with playthrough or any requirements tied…
so i hit a decent shuffle free spins reward last night, but when the prize came through, it dropped into my bonus crypto balance, not my actual withdrawable funds. maybe i'm being stubborn here, but shouldn't free spins wins be treated as r…