book cancelled my winning bet because kickoff time was listed wrong
What annoys me here is everyone acting like the bad kickoff listing is the whole story. It usually isn’t. If your ticket was accepted before the actual start, they’ve got that timestamp down to the second. I had this on a college total a year back, and the support drone kept hiding behind “event info error” when the real issue was their grader flagged the market after the number moved. That’s not some mystery, that’s a house-rule decision. I’d sooner sit through six-deck blackjack than argue with a book over that. Get the acceptance time, ticket ID, and make them explain the exact rule they used.