josh

Could be that live dealer play is excluded from the promo even if it’s still blackjack. I’d screenshot the tracker and terms, then ask support to confirm. Vega promos can have game-specific rules too, so worth checking beforehand.

I’d check the promo terms first, then ask support why the credits were locked. Screenshot the balance and promo details too. Vega and other sites can have different promo conditions, so it’s worth getting a clear answer before depositing more.

That sounds like a sync issue. Save the reward screen, history status, and timestamp, then contact BetFury support before clearing anything. Gamdom tip: don’t retry or deposit to “unlock” a reward until the issue is confirmed.