weekly promo leaderboard dropped my score after settlement
I noticed something weird with the weekly promo leaderboard this time. My score looked great through the weekend, but when the promo ended and everything settled, I actually dropped a few places. I’m talking like, I had 340 points showing before settlement, then all of a sudden it’s down to 312 and I get paid for a lower tier. Didn’t hit any refund or reversal that I know of, so there’s no clear reason in the transaction log.
Wondering if this is normal or if others have seen this too. Does the leaderboard sometimes update retroactively for bet voids or dispute stuff, or is it just laggy? I always check my points by tracking my hands and stakes during the week, so it’s pretty obvious when the final tally doesn’t add up. Is there a system to verify what counted versus what got pulled back after the fact? Would appreciate thoughts from anyone who watches these things closely. Any ideas what could cause the score drop after settlement?
340 to 312 is grimey lol, had that on blackjack too
That part is exactly why I hate Online Casinos promos - was any of that 340 from bonus balance play or mixed currency bets? They love fuzzy contribution rules, real real fast.
bonus balance rules are trash, but live dealer is where i’ve seen the dumbest version of it, same baccarat stake, same night, then after settlement half the hands suddenly count at some nerfed rate bc the provider switched studio/table id mid-session or whatever lol support will act like that’s normal, real cute
Blackjack and live dealer side bets, yep 😒