caesars deposit offer applied to casino but not sportsbook like banner said.

Saw this banner advertising a deposit bonus that was supposed to work for both sportsbook and casino, but when I deposited, the bonus cash only showed up under the casino tab, nothing on the sportsbook side. Read through the promo terms and the fine print just to be sure I didn't mess up, and it definitely said sports betting was eligible. My plan was to use it on this week's MLB games, so not being able to move it over is a letdown.

Contacted support and got a canned answer about “system delays,” but it’s been a full day. Don’t know if anyone else had the bonus show up on only one side or if it eventually got resolved for you? Not really pumped about rolling bonus credits on slots when I only deposit during promos to boost my sports plays. Starting to feel like the casino always takes priority over the book with these crossover offers. Any input from anyone who managed to get it working for sports?