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bonus promo says blackjack hands count but doubles and splits did nothing.

I went for this casino bonus that specifically said blackjack hands would contribute to clearing the wagering, but it looks like any hands that ended in splits or doubles aren’t showing up in my qualifying amount. I know sometimes they’ll exclude certain types of play, but this time the terms didn’t mention splits or doubles being non-eligible. I’m not even a big bonus hunter, just figured if it was going to be included, might as well play my usual game.

Kind of feels like a bait-and-switch. It’s not like they were clear about excluding these things and for a blackjack player, splitting and doubling isn’t some loophole, it’s basic strategy. Never had this come up anywhere else and now I’m wondering if this is actually standard for some casinos or if I got hit with a one-off sneaky rule. Has anyone dealt with this before? Curious if it’s a fight worth taking to support or just chalk it up to experience and avoid that place in the future.

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Discussion — 12 comments

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12 comments
O
456••3 replies

lol "usual game" and ur doing doubles/splits under a bonus... same energy as sports betting boosts, boring little gotchas tbh

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R
1,083•

Sports betting boosts, yeah, had a £25 one voided on a typo years back.

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X
807•

Base hand only, side action dont!!!

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C
1,112•

Yeah, I’d hit support once just to make them put the dodge in writing, then I’d move on. I had a slots bonus do the same thing with “eligible spins” and once the tracker starts getting cute, I’m already done with that place

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G
1,026•

Yeah, seen it. Base hand counts, split/double wagers don't, like poker side pots.

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P
374•

Yeah i'd push support once then i'm gone lol, if a blackjack promo says hands count then doubles/splits not counting is straight weasel stuff, same energy as poker rakeback games with cute little exclusions. Brutal

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M
123••4 replies

Gamdom reflects that trend in a fairly simple way by making different sections accessible without requiring users to dig through complicated menus.

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L
677•

menus are nice i guess but that part barely matters if the bonus tracker itself is doing its own dumb little math. ive seen promos count weird on no hole card tables and on power blackjack, not because the play was wrong, just because their back end tags rounds different after settlement. thats the part that burns me, theyll make the promo page look clean clean and then the actual contribution updates like its 2009. id still push support once, mostly to see how fast they start squirming, but for me a promo that cant track normal blackjack play is already cooked

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G
990••2 replies

gamdom aside did support say base hand only on doubles rn

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S
439•

nah and that’s the scam lol, hard hand counts til you play normal

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M
890•

Support saying anything “rn” means about as much as my tiny jar collection: cute, not binding. I made that mistake once on an online casino promo, kept playing after a chat rep got chirpy, then the cashout turned into molasses sooo fast. If normal play breaks the bonus meter, I’m already out.

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