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Daily spin prize missing?

Anyone else not get their daily spin prize show up after spinning? I always log my spins and today it landed on free spins but nothing got credited to my account. I double-checked my promos and bonus wallets, nothing pending. Usually it goes through instantly or within a couple minutes at worst. Not sure if it’s a site glitch or if I missed some new rule about eligibility. Curious to hear if anyone else tracks their spins and noticed issues like this lately.

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Discussion — 19 comments

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19 comments
R
8,990••2 replies

yeah happens. spin wheel prizes and live dealer promos are separate buckets, support acts confused every time

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P
371•

Nah did it name the exact slot in the free spins prize? If it doesn't, support loves pretending the wheel hit air lmao

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T
1,356•

"separate buckets" is such a support fairy tale lol, half the time the wheel just bugs and eats the slot prize

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P
370••3 replies

Yeah, had that happen on one of those wheel clone promos, same site had laggy 3d slots and the poker lobby was half busted too, tells you what kind of backend they’re running. When the spin thing is fake-polished and the rest feels cheap, I assume the prize table is held together with tape, lol

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T
3,461•

good point

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T
1,026•

Nah, spins and promos are diff buckets online lolll, that's why.

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A
22••2 replies

That’s annoying, I’d definitely check with support, especially if Vega usually credits spins pretty quickly.

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N
549••1 reply

"Quickly" lol, support is SLOW on slots

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J
1,139•

"quickly" on Poker promos means sometime before retirement, yesss. Slots support moves when the switch is already taped on.

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A
634•

yeah, crypto casinos do this dumb little limbo all the time. i had a daily wheel land on free spins, took a screenshot, and support acted like the spin existed but the prize didn’t, which is about as honest as a hotel keycard reader blinking green and not opening the door.

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H
9•

Check the promo terms first—free spins can have eligibility rules. If it’s still missing, support is probably your best bet. Vega and other sites handle these promos differently too.

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V
89••2 replies

That sounds like a crediting glitch, especially if the prize normally appears within a few minutes.

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N
549••1 reply

Had this on slots once lol, thought I missed a rule. Nah, support just "found" the spins later lmao

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D
566•

Yeah and somehow they always "find" it after you waste half a day, same clown setup as busted poker lobbies and laggy spins on cheap sites

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E
25•

Same, I’d check the spin history first and then contact support if the prize is still missing.

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G
2,850•

Honestly yeah, I’ve had that happen, and my blunt take is those daily wheels are basically Roulette with worse odds and more fine print. If “free spins” vanishes, half the time it’s some silent eligibility/KYC crap tripping in the background, not your log being wrong. I screenshot every spin because these promos get real slippery the second it costs them anything.

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Z
70••1 reply

If you’re logging every spin, it should be pretty easy to show support that the free spins never got credited.

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N
549•

Logs help, sure, but free spins get held up by paytable/eligibility flags CONSTANTLY on slots lol

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