support speed review

Waiting on customer support drives me nuts, especially if I’m stuck on a payout issue or bonus question. I always wonder if there’s a trick to getting faster replies, or if certain types of accounts get priority. Sometimes it’s hours, sometimes days - no clue why. Feels like they should be treating everyone equally but maybe I’m just being naive.

Has anyone tracked actual response times or figured out if there’s a best time to reach out? Any tips for not pulling your hair out while waiting?