live baccarat commission showed wrong after banker win and support says wait for audit

Played live baccarat tonight, had a banker win and noticed the commission amount wasn’t what I expected. It showed less than the usual commission right after the hand. Chatted with support and they just told me to wait for some “audit team” review but didn’t give any detail about what actually happened. Kind of sketchy since I always double check commissions and I’ve never had this before.

I’m not rushing to rage-quit or anything but it makes me wonder how often this happens or if anybody else has had a weird outcome and just missed it. Feels like the system should be instant and transparent with something basic like commission, you know?

Has anyone here dealt with this or gotten a legit explanation from support, or does it usually just get swept under the rug?