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betmgm live baccarat commission got deducted twice on one banker win.

so i was playing live baccarat last night, keeping it low and steady, chasing a few small banker wins. i know the 5 percent commission is just part of life but this time, after a pretty routine win, the commission came off twice. thought maybe my eyes were just tired or something but the balance definitely took two hits. naturally, i triple-checked my bets and play history to make sure i wasn't losing my marbles, but everything showed one simple banker bet and one win, then two commissions.

i know glitches happen but that's a new one for me. figured the system might just burp and fix itself, but nope, the balance never corrected. i’m not super keen on waiting days for support to answer either, but that might be where it’s headed. anybody else ever get dinged like this on live tables? any shortcut to get this fixed or should i just brace for the email runaround?

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Discussion — 19 comments

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19 comments
K
553 replies

Check the actual round details too. If there was only one Banker stake, there shouldn't be a second commission hiding somewhere.

3
R
355

Round details help, sure, but I'd look at the transaction ledger, not just the game history, that's where the second hit shows if it was a real settle or some temp balance nonsense. Live Roulette does this kind of display crap too, different from an actual posted charge though, big difference

3
C
263

Live lobby lag, not some hidden bet.

1
Y
1,1223 replies

That 5% banker nibble is why I drift back to poker. At least when the rake bites me it has the decency to do it once. Double commission on a “win” is a rotten little trick, and yes, I’m jealous you even caught it fast enough

3
B
393

Could be the live betting interface lagging, but yeah, I've seen banker commission post stupid on Online Casinos!!!

1
S
509

I missed one once. Live tables are greasy.

2
I
1,089

Maybe not twice, but live tables screw up. Blackjack mispaid me once, and support was a damn slog 😒

2
S
968

5 percent twice is such a dumb miss.

0
D
331 reply

If the history genuinely shows one Banker bet but two commission deductions, I'd definitely get support to reconcile the transaction.

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C
8,926

Nah, "reconcile" yesss enjoy that email abyss

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M
793

Yeah lol I got hit with weird live table math once and support acted like I misread my own balance. Screenshot everything and brace for the email treadmill, online casinos love that crap lmao

0
T
1,2595 replies

had that once live too real cute

0
D
2452 replies

"live" is half the problem, half those game lobbies hitch then your balance does dumb stuff twice!!!

6
T
2,674

YEP lol

0
D
791

Lag ain't charging it.

0
G
491

real cute til support ghosts u for 3 days, live crypto casino crap does this too

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