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sydneyguy is building a positive reputation through community engagement.
Maybe, but in online casinos/books that usually means it got repriced. I wouldnt cash out.
Split a pair at one of the online tables, won on one side, got paid out fine, but the other split hand is just stuck in pending. Tried refreshing and logging out/in. The balance didn’t update for the second hand and there’s no error, just that hand sitting there like the round never ended. Dealer definitely finished playing out both hands. I don’t remember running into this on any other site, usually if there’s some lag both hands resolve together or it just boots you out and corrects the balance. Contacted support but they're slow right now. Wondering if anyone else here has seen the split resolve unevenly like this, or is it just me with some freak bug? Not a huge bet so I’m not panicking, but it’s annoying not being able to tell if it's going to pay or not.
Was going after the poker promo the other night and realized pretty quick that hands played at regular tables were counting for the bonus, but the anonymous tables weren’t. There wasn’t anything in the promo details saying only certain tables applied, at least nothing I could find. I tend to stick to anonymous tables since the tracking feels a bit less sweaty, but now I’m wondering if that’s been a waste of time for other promos too. I get why they might do it, maybe to cut down on bonus hunters with extra accounts, but feels like they should at least mention it somewhere. Has anyone else run into this kind of split for promos? Or maybe there’s a list somewhere of which formats count and which don’t? Curious if it’s just this one promo or more of a thing across sites. Anyone got insight on how to spot this before sinking hours in?
same
48 hours is still "someone found the folder" territory. Mine took 5 days once. Extra pings did nothing but rattle the world's loosest charger.
Had a session at a new site and they wanted a selfie holding my ID along with utility bill for verification. The process actually went smooth for once but now it's been almost 48 hours and no update. Not in a big hurry but their support just keeps saying it’s under review, which always feels like they’re stalling or don’t have a system in place. No mention of timeline either, which annoys me more than the waiting part. Trying to resist the urge to spam their support since it usually makes things worse. Curious though, for those who've played around on multiple platforms, what's the longest you’ve waited for docs to clear? And does following up ever actually speed things up or just get you ignored?
"connection issue" is generous. Wheel games on mobile are JANK half the time
Bet365 did it to me TOO.
Been noticing something weird with the live dealer wheel games lately. When you hit a win, the payout timer lags a bit, just enough to make you wonder if it’s about to mess up. It’s not every round, but happens often enough to catch my attention. Blackjack tables don’t do this, at least not that I’ve seen. Do others see this on different sites or is it a dealer/platform issue? I’m probably overthinking it, but it messes with the flow and my trust. Anyone else finding this annoying or know if there’s some legit reason for the delay?