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account under review

My account just got thrown into "under review" status after a pretty standard slots run. I wasn’t even up by that much, so I have no idea what triggered it. Only weird thing is I hit two decent bonuses within like half an hour, nothing crazy but enough to cash out some midrange winnings. Now it’s frozen and the pending withdrawal has gone nowhere for almost 48 hours.

Anyone else been stuck in review limbo over just regular slot play? Is there actually a system that flags certain patterns, or do they just randomly mess with accounts? I always verify my docs when they ask and keep things legit, so it’s annoying to get flagged when I wasn’t even max betting. Curious how long it took for other people to get their accounts back and what pushed them over the edge, cause this is making me second guess which sites I even bother with. Anyone got experience with this mess?

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Discussion — 8 comments

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8 comments
C
438

48 hours on slots and its still pending lol was it one of those sites where payment methods just randomly vanish or what

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F
336

Yep. Standard.

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A
23

Two bonus wins can trigger an automated review, so provide any requested documents and ask support for the exact reason and expected timeline rather than assuming you did anything wrong.

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L
365

48 hours on a pending cashout? Yeah, that part ALONE makes me salty. I've had bonus tracking bug out on less.

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A
347

Lol yeah, two bonuses + cashout gets eyeballs fast. Were you under any promo rollover or was this plain cash?

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