poker room says my heads up play looked like soft play because same villain quit fast

so the poker site flagged my account for “soft play” because i kept ending up heads up with this one guy, then he’d leave super quick, almost every time. my style isn’t even that friendly, so i’m kinda scratching my head here. they didn’t freeze my account or anything, just sent a warning email and said if it keeps happening they’ll take “further action.” not exactly what i want on my record just for some weird run of opponents bailing. feels like roulette tables never care why you walk away, just that you played your chips.

i’d understand if we were chip dumping or colluding, but i didn’t even know this villain before this week. anyone else run into stuff like this? kind of making me rethink jumping between tables for heads up spots if the software is gonna cry wolf every time some random dips out.