General Discussion

prize draw entry wrong

I was entered in a prize draw on my main casino, one of those promos where you rack up tickets for every spin on certain slots. I noticed the final list of entrants had my username spelled wrong, and now I’m kind of unsure if my entry’s eve…

Bonus symbol missing?

Spinning a certain Egypt-themed slot for a while and noticed I keep getting the same reel positions over and over but the bonus symbol just doesn’t show up anywhere, not even a tease. I know some slots have symbol blocking or certain paylin…

casino says my address proof is too old even tho bill is from last month

So I tried to withdraw last night and sent them a utility bill from May and now they’re saying it’s “outdated”. Unless we’re living in the future already, last month is not ancient history, right? I swear these verification teams are just p…

Caesars cashier blank?

anyone else ever deal with a cashier just totally blanking out when you go to cash out at the cage? happened to me last night, they just stared at my chips like i handed them monopoly money. i’m not trying to be difficult, but after spinnin…

caesars odds boost disappeared after i edited stake.

Went to grab an odds boost earlier for an MLB run line and after I typed my stake, I realized I fat-fingered the amount. Soon as I edited the number, the boost vanished from my bet slip. Weird thing is, the promo banner was still showing up…

Speed baccarat lag?

Speed baccarat has been getting a ton of attention lately but I keep running into weird lag issues whenever I try to play live. I have a pretty stable internet and everything else streams fine, but this game gets choppy, especially during c…

bonus shop empty

Anyone else notice the bonus shop has been bone dry lately? I used to grab free spins or those little risk-free bets every couple weeks, but now it feels like all the decent stuff is just gone. Either everything’s out of stock or the points…

live roulette chips showed on table but transaction history says stake returned

so i just had a weird thing happen. put down chips on live roulette, could literally see them on the table, dealer spun, ball landed. but when i checked my transaction history, it says my stake was returned, no bet processed. not really sur…

leovegas blackjack replay missing the hand where dealer busted.

noticed something weird last night - was playing blackjack live dealer, decent table, and had a hand where the dealer busted, easy win. later i went to check the replay for something else, but that hand wasn’t there. like just totally skipp…

late surrender rules

Late surrender seems like it barely gets discussed compared to other blackjack rules, but it honestly changes things quite a bit, especially for risk management. I know the house edge drops a little if you use it optimally, but the problem…

ggpoker says final table payout needs manual check after server pause

final table got paused out of nowhere, says "manual payout check" because of a server issue. haven't seen this message before so i'm a little uneasy. been playing live dealer and regular mtts for a while but this is a first for me. i get th…

betmgm slot leaderboard score dropped after i refreshed the app.

If anyone had been running up a streak on a leaderboard, would it be normal for the score to just drop after a random refresh? I’d been watching mine pretty closely because these promos only come around every so often, and it looked like I…

cashback offer ignored live dealer losses even tho banner showed live games

so i jumped on this cashback deal since the flashy banner had live tables all over it, thought it would sweeten the sting from yesterday's lovely streak of unlucky spins at roulette and some blackjack. turns out support says my live dealer…

free spin lag

I keep hitting these free spin rounds and every single time, there’s a weird lag just as the feature starts. Like, the reels will stutter for a second or two and then finally spin. Noticed it happening on both desktop and mobile, even when…

fanduel live blackjack dealer bust showed on screen but history says push.

So I was playing a few hands tonight and one round got super weird. Dealer turned up a six, hit a few cards, then flipped over a bust with 23 on the screen. Game history updates a second later and it says push. For a second I thought my eye…

betmgm casino free spins credited after promo expired and now winnings are locked.

Ran into something strange on my last bonus run. Claimed a free spins offer, but the spins never hit my account while the promo was active. Reached out to support a few times, no reply for days, then suddenly got the spins dropped in well a…

HUD notes gone?

Spent most of the night multi-tabling, closed everything down, logged back in today and all my HUD notes have vanished. Not talking about the color tags or hand histories, just those little custom notes I’ve written next to players. Tried r…

draftkings review after casino worked smooth but sportsbook bet edit kept failing.

Casino side worked without a hitch - deposits and withdrawals through crypto were actually faster than I expected. No drama getting my balance updated either, so that was a relief. Played some live blackjack, saw the usual swings, nothing s…

wpt global satty ticket registered me then unregistered right before start.

Won a satellite ticket, auto-registered for the target event, but right before the tournament started, I got unregistered and my ticket went back to my account. No error message, just noticed my name missing from the player list. Noticed a…