bet365 super boost settled but the extra profit never showed in history.

Got a weird one here - took a super boost yesterday, watched the game, bet got settled but the extra boost profit is nowhere in my account or betting history. The main stake and regular winnings showed up just like normal, but it’s like the super boost part vanished into thin air. I tried refreshing like five times I refresh pages like I check my fridge, never works but I keep trying.

Never had this happen before, usually the boost money just lands with no drama. Not seeing anything in the promo terms about a delay either. Support is “looking into it” which usually means I’ll be old and gray before they answer. Curious if anyone’s had this kind of issue before or if I’m just unlucky this week. Wonder if it’s an account glitch or maybe a promo thing nobody tells you about.