betmgm casino mission completed but collect button never appeared.

finished one of those missions earlier today - played the required hands, got the points, even the little tracker thing moved to “mission complete” - but after that the collect button never showed up. tried logging out, refreshing, even switched browsers just in case. no pop-up, nothing in the rewards tab either. not my first time grinding promos so i know the usual delays, but this just feels off. kind of wish i had screenshotted everything.

i know some of you are more patient, but it bugs me because it throws off my plan for rolling bonuses through a few crypto sites this week. anyone else run into this and get it resolved without having to spam support tickets? is there a trick i’m missing or am i just at the mercy of a slow backend?