live dealer bonus terms say game shows count but wheel games blocked bonus balance

So I’m looking at this new live dealer bonus and the terms clearly say game shows are allowed for wagering. But when I try to play any wheel games with my bonus balance, it either says unavailable or just won’t let me bet. I even cleared cookies and switched browsers but still no luck. I’ve never had this issue with other game shows, only the wheel type.

It’s weird since the bonus T&C just lump all game shows together with no mention of exceptions, but the games act blocked anyway. Anyone else run into this? Makes me wonder if there’s a difference between what’s technically classified as a “game show” and what actually triggers their bonus restriction filters. I’m not sure if support would even give a straight answer.