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fanduel live roulette accepted neighbour chips then paid only the straight number.

played a few spins of live roulette and threw out a neighbor bet on 21 with a couple chips on the surrounding numbers, like always. dealer called the bet, chips were visible on the layout, but when 21 actually hit, i only got paid for the straight up, not the neighbors. asked chat and they said the system sometimes "misses" edge bets, but i double checked and have a screenshot showing the neighbors marked. this ever happen to anyone else? not sure if i should chase this with support or just chalk it up to "glitches happen." any of you have a story where they fixed it for you, or does this go nowhere?

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7 comments
K
955••2 replies

I screwed this up once on a land-based casino stream and stopped doing neighbors on mobile. Maybe im wrong, but live roulette on a tiny screen is just asking for grief.

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841•

agree

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793•

What was the table limit on that stream

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9,273•

Nah "system misses" is insane lol chase it!!!

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376•

mannn yeah chase it. "system sometimes misses edge bets" is insane lol if the chips were on the layout and the dealer called it, that's the bet. i had a live table pull this same cute little move on mobile once, ball lands right and suddenly the neighbors vanish from settlement lmao. sportsbooks will grade a prop to the second, but live roulette gets to go "glitch"? noooo, i'd be salty as hell too.

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B
399•

chase it. neighbor bets lag.

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537•

Nah, don't chalk it up. If the dealer called it and your screenshot shows the neighbors, push support til they credit it

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