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caesars marked my bet as cashed out but i never clicked cashout

Put in a same game parlay for the NBA last night, and when I checked my open bets this morning it was marked as "cashed out." I never touched the cashout button and my balance didn’t change. No notifications or emails or anything. The app showed it as settled for way less than the potential payout too, which makes zero sense.

I always double check my bet slips before placing, and this is the first time I’ve had something weird happen with cashouts. Kind of worried this might mess up my streak tracking. Anyone else seen this before or know what’s going on here?

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Discussion — 17 comments

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17 comments
W
833••8 replies

Same game parlay, lol

5
E
251••5 replies

Streak lolll

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G
609••2 replies

Streaks are dumb, sure, but this doesnt scream user error. Caesars has done temp cashout glitches before. Ive seen blackjack promos mispost too.

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L
1,954•

Blackjack promos misposting is such a bad sign, the little junk is always where the app shows its ass. Roulette never does that to me.

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I
5,683•

same

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S
421•

"streak tracking" is killing me tbh, like it's Duolingo

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O
809•

Roulette lagged less than caesars lol

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M
700•

Yeah i had caesars do that on a bonus bet once lol, showed cashed then uncrossed itself hours later. App feels held together with tape lmao

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C
8,869•

Same energy as roulette, dammmn

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M
550••1 reply

That's definitely strange. If you never accepted a cashout, I'd ask support to review the bet history and confirm exactly what action was recorded on your account. I've seen similar discussions involving Gamdom and other sportsbooks.

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E
71•

I’d ask support for the exact bet history and account records so there’s a clear timeline of what happened.

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I
1,225••2 replies

Yeah, seen books ghost cashout then fix it later. Poker sites do the same lazy backend crap...

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M
68••1 reply

Technical issues can happen on different platforms. I’d document the issue and contact support to get it properly resolved.

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I
1,225•

Poker too...

1
D
549•

Same game parlay, yeah there’s your problem

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