deposit bonus applied but cashier still says no active promotion
Yeah, bug support immediately. That “cashier says no active promotion” thing is exactly the kind of sloppy backend nonsense crypto casinos love to shrug off as a visual glitch until you’ve already played through half your balance. I had one do this after a BTC deposit bonus, and support kept insisting the promo was “attached correctly” while the bonus page was blank as hell. Took three chats and a ticket before somebody manually fixed it. Tiny win but I celebrated sooo hard lol. If the promo tools disappear, I stop spinning. Not worth trusting a lazy system...