caesars blackjack hand history missing the one where i hit 3 card 21

Logged in this morning to pull my blackjack hand histories and realized the round where I hit a 3 card 21 is nowhere in the list. It was one of those cool ones too, queen and a six, then pulled a five for the 21. I always save the fun hands to compare results, but it’s just skipped in the history. The last hand in the record is the hand right before, then jumps to the one after, like the 21 never happened.

I’m used to seeing some lag or occasional weirdness, but never had a whole hand disappear. I double-checked to see if it ended up in the wrong day but no luck. Is this pretty common or am I just unlucky here? Anyone else had hands vanish from the history, especially with memorable payouts? Wondering if I should be concerned about errors or if it's usually just a glitch.