free token gone

Had a free token sitting in my account for a couple days and figured I’d save it for a quiet session, then noticed today it just vanished. Not in my bonus history, not showing in the balance, nothing. I know sometimes they have time limits but I swear it didn’t say anywhere this one was on a timer. I keep an eye on dates usually but this one caught me off guard. Super frustrating because I was planning to use it on a low-risk run at roulette just to build up a little.

Now I’m wondering if anyone else has had these things just disappear without warning. Like, is it always just buried in the fine print somewhere? Don’t want to waste too much energy chasing down customer support over a single token, but it does make me hesitant to count on promos in the future. Gonna have to pay closer attention or maybe use them up quicker, I guess.