casino says i need enhanced kyc because my wallet is “high risk” but wont explain.

Just got hit with an “enhanced KYC” notice because they flagged my crypto wallet as high risk. Thing is, they won’t actually tell me what that means or what triggered it. I’m all about following the rules, but they’re super vague and want more docs than usual, which feels weird since I’ve used this wallet for over a year without issues. Haven’t done anything sketchy and it’s just basic roulette bets.

Kinda starting to wonder what makes a wallet “high risk” in their eyes. I only move coins from two exchanges I’ve used forever. The chat support keeps giving canned answers about compliance. Starting to lose patience but trying to stay steady about it. Anyone else run into this with crypto sites, especially when you play mainly live dealer games and stick to basic strategies? Not sure if it’s random or if something specific tripped it.