shuffle free spins reward credited as bonus crypto instead of real balance.

so i hit a decent shuffle free spins reward last night, but when the prize came through, it dropped into my bonus crypto balance, not my actual withdrawable funds. maybe i'm being stubborn here, but shouldn't free spins wins be treated as real money, especially if the promotion doesn't mention bonus wagering? feels like they're making up rules on the fly. i even checked the promo page and the language is fuzzy at best, kinda like what you see in some roulette terms when the house edge is steeper than you realize.

i know with poker bonuses there's almost always some rollover, but i always thought free spins were more cut and dry. am i missing something about how crypto promos handle this, or is this just the usual hoops? anyone else run into this and have a way to argue it out, or is it just eat the terms and move on?