live blackjack table closed while i had bonus active and support says pick another game
so my fav live blackjack table just closed right in the middle of a bonus round, i still had like half my bonus wager left. support tells me “just pick a different game” but the whole point was to use the bonus on live blackjack, not spin slots or whatever. no way am i touching anything that’s not live dealer with a bonus, feels like flushing my coin. maybe i’m weird about it but it just doesn’t seem fair to swap mid-way, right?
anyone run into this and get the bonus restored or credited back after a table shuts down? feels like a lesson learned but wondering if there’s a trick here or if i’m outta luck.
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No, you’re not weird. That’s the part of Online Casinos I hate most: the bonus is “for live dealer” right up until the moment their side breaks, then suddenly you’re meant to be flexible. Funny how that works. I had this with free bet blackjack once, bonus still ticking, support acting like moving me was some favor. They did not restore a thing. If the round dies because their product dies, burning your rollover on some other game is nonsense. I’m still annoyed about it, frankly.