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stake live dealer balance reserved after disconnect and wont release it

Anyone else run into this? Was playing live blackjack and got disconnected right after doubling down. Came back and the table was gone but the balance for that hand was still “reserved”. It’s been about an hour and I’ve tried logging out, clearing cache, whole deal. Doesn’t seem like it should take this long for a round to get resolved. Not really a lot of info about this for live dealer games specifically.

I’ve seen balances lock up after a crash before but it’s usually quick to sort itself out. Kind of makes me nervous for bigger sessions, especially for long-term play when these glitches can chip away at your bankroll. Wondering how long is “normal” here.

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B
5251 reply

Seen it. Boring.

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Y
720

Reserved balance sitting an hour is the part that stinks!!! I’ve had live rounds hang until the history board finally caught up. Did your hand ever post after the next shuffle, or is it still just floating there like dead poker money?

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