stake live blackjack seat froze after i split and only one hand settled.

so i was playing live blackjack and had a split with a pretty big bet down, one hand got settled but the other just sat there frozen. dealer kept dealing to everyone else but my second hand just disappeared and my seat stayed stuck the whole rest of the shoe. i refreshed and still nothing, it was like that hand got lost somewhere in the void. checked my balance and only the first half of the split got paid out, no sign of the other hand anywhere in the history. felt pretty sketchy

this happen to anyone else? i don’t usually play much live blackjack, i’m more on slots promos and those glitches are rare, but this is the first time i’ve seen a table just miss a hand completely. thinking if it’s worth pushing support for the payout or if that just goes nowhere. definitely didn’t feel good watching the rest of the table finish up while my hand just got ignored.