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live dealer bonus says dragon tiger counts but tracker stayed frozen after 40 hands.

so i saw the new bonus promo and it clearly says dragon tiger qualifies, right? i jump in, throw down a few units, thinking i can just autopilot dragon tiger for the rollover. here’s the weird part though, i track the hands and after about 40 or so, the promo tracker just freezes up. the live chat says “keep playing” but wouldn’t explain why the count stuck.

i double checked the terms and can’t find any carve-out for dragon tiger or why hands wouldn’t count. feels like i’m spinning my wheels for nothing. i’ve had issues before where certain blackjack side bets didn’t count for promos even though they didn’t say it anywhere, but this seems even more random. anyone else had the tracker just get stuck like this mid-session? any tricks to kick it back in, or is it a lost cause?

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22 comments
H
15••3 replies

If the promo specifically says Dragon Tiger qualifies, I’d screenshot the terms and your frozen tracker, then ask support to manually verify those 40 hands. Promo contribution rules can vary a lot by game, so I wouldn’t keep wagering until they clarify it. Gamdom and other sites can have similar game-specific rules too.

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L
923••2 replies

following

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V
573•

Riveting lol

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W
892•

Following what, lol, did your bet confirmation even pop or it just ghosted?

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D
620•

Nah lol, “Dragon Tiger qualifies” in online casinos usually means the base live dealer game qualifies, not every lazy autopilot hand gets credited the way you think. People keep mushing the history board/tracker together and that’s sooo not the same thing lmao.

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B
1,065•

maybe, but frozen trackers usually mean the live casino software dropped your session. dragon tiger can qualify and still not post right till support pokes it

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F
738•

"autopilot" isnt poker, thats the tell

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I
634•

Yeah same, if the tracker freezes after 40 hands I stop. Live chat always says keep playing, then acts dumb later.

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