draftkings casino says my session expired but bonus balance kept decreasing anyway.

so i’m chilling on blackjack, doing my usual “double down for no good reason” routine and suddenly get kicked with this “session expired” pop-up. i shrug, figure i’ll just log back in and pick up where i left off. only when i get in, my bonus balance is way down. no idea where it went since it was all just spinning that same table.

has this happened to anyone else? feels sketchy. never seen a balance keep dropping when i’m not even in a session. i know most of us have our own trust issues with these online tables but this one threw me. is it just a lag in the refresh, or did it actually keep taking chips off while it thought i was gone?

would love to hear if anyone else has seen their bonus balance drain out during these “expired sessions.” is there a trick to getting it sorted, or do i need to get my best hoodie on and go full karen with support?