draftkings casino game loaded in wrong state and support says no round id.
so i got this weird thing where i loaded up a slot while traveling and the game just froze and gave some generic error message. i realized after that my vpn glitched out and i was technically "in" a state where slots aren’t even allowed. tried to reach support, but all they said was there was no record of the round id so they can’t help. feels kinda shady, i know i spun that thing and watched my credits drop but it’s like it never happened in their system.
has anyone had this happen before or found a way to get a round id if the game just dies? i’m honestly considering sticking to a crypto casino next time since tracking and support is a bit smoother and you don’t have to worry about borders as much. do these jurisdictional errors usually mean your play just vanishes or should i push back?
Yesss, frozen slots with no round ID is brutal. I'd push hard. Support "can't find it" stings.
nah the no round id line is just support hiding behind the geofence mess. i got kicked mid blackjack hand once crossing a state line on the ferry and my balance fixed itself 14 mins later exactly. if urs didnt reconcile id skip support and go straight at the regulator bc thats lazy as hell
Nah, the "no round id" part is almost less annoying than the free spins tag angle lol promo crap loves vanishing sessions