Back to Online Casinos

prize draw entry wrong

I was entered in a prize draw on my main casino, one of those promos where you rack up tickets for every spin on certain slots. I noticed the final list of entrants had my username spelled wrong, and now I’m kind of unsure if my entry’s even valid. I reached out to support but all they said was my play counted, and if I win they’ll “contact the winner directly.” Doesn't really build confidence. Anyone else ever have your info off by one letter or just outright wrong on these?

I’m usually not too bothered by minor stuff, but when it comes to draws with bigger prizes, seems like every detail should match up. I’d love to trust the process, but with so many people taking part, you’d think consistency would matter more. Curious what you folks have seen - do you just roll with it, or push for them to fix things up right away? Calm and steady is how I handle most games but these things have me second guessing.

0
483

Discussion — 4 comments

Sort
4 comments
832•

Off by one letter? I'd be sore too. In poker promos that kind of sloppy admin somehow always hits somebody else first.

0
8,581•

that one-letter typo would bug me too. had it happen on a crypto casino giveaway once and support acted like names were decorative.

0
930•

One letter off and sooo they’ll notice you?

1
2,136•

off by one letter?! had that on a crypto casino raffle once, support swore it was fine. hated it!!!

0

You reached the end

Join the conversation

Sign in or sign up to share your take.