casino support keeps asking for the same documents every few days

so i’ve been trying to withdraw for like a week now and they keep hitting me up asking for my id, then a selfie, then the same stuff again. i even triple-checked the files were clear and all info matches. first time it felt normal since casinos always want proof, but now it feels like they’re just cycling the same request or losing my docs every few days. each time, new support agent, new round of uploads. i get they gotta be careful about fraud, but come on. i just want to play a little blackjack and be able to cash out when i win.

i know casinos aren’t always in a rush but this runaround is pretty frustrating. anyone else been in this loop lately or is it just my luck?