pokerstars spin and go jackpot graphic popped then lobby froze before result

Spin and go jackpot graphic showed up for me just before my lobby completely froze, couldn’t see the buy-in multiplier or anything. I’ve seen posts about people getting booted during big hands but I’ve never had the jackpot animation happen without seeing the outcome. Tried reloading and even checked transaction history but there’s nothing about the game finishing or if I won or lost.

Does it really matter in terms of payout if the site logs it as “unfinished” because of the disconnect or whatever? If the jackpot gets triggered and you never see a result, how is that tracked for the payouts? Never had a crypto site handle it this way, makes me question how they verify these spin and go jackpots behind the scenes.