Back to Poker

pokerstars tourney paused during hand for server issue then resumed with pot missing.

Was playing a sit n go last night and mid-hand the whole table froze up for a good 5 minutes. Eventually it says server issue, and when it came back, everyone’s stacks were right but the pot in the middle just vanished. No idea who was supposed to win it, but it was a pretty big hand. Support just said “look into it” but I’m not holding my breath.

Anyone else seen this or have a clue if they usually give the pot back or just pretend nothing happened? Feels sketchy if you ask me, but maybe it’s more common than I thought. Would you push on support or just take the L and move on?

0
12Save

Discussion — 1 comment

Sort
1 comment
M
7,187

Yeah, Id push support, specifically for the hand history and tournament incident log, because "well look into it" is the kind of foggy non-answer that makes people wander off to crypto casinos where at least you expect weirdness. If stacks came back but the pot didnt, thats not a bad beat, thats accounting. I had one freeze with action from small blind to under the gun and they only moved when I kept the ticket alive. If you let it sit, its gone

0

You reached the end