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bet365 auto roulette replay shows my chips placed but history says stake refunded.

So last night I was playing auto roulette online, had a few chips down, the round runs normal, wheel spins and everything, and it says in the game replay my bets are there on the table. But then when I go to the history after, it says stake refunded and not paid out as win or lose. I know sometimes the live tables have connection hiccups or something, but I actually watched the spin and saw the outcome, it wasn't one of those rounds where it disconnects. The replay shows my actual bets placed, so it's like the game accepted them and ran the spin.

This has happened a couple times before, not always with big amounts, but it makes me second guess if I should just stick to slots or blackjack for bonus clearing. My worry is if it was a big win would they still refund the stake instead of paying out? Anyone here have this happen and know what triggers the refund instead of the payout or loss? Feels sketchy when the replay confirms my bet but history says otherwise.

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11 comments
733••7 replies

"stake refunded" after you watched the spin would do my head in a bit, honestly. Bet365's roulette layout is messy enough without that.

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463••3 replies

Bet365 auto spin's been janky for me toooo. Bonus clearing on roulette there is a mug's game.

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4,642•

The part that gets me is not even the spin, it's when a refunded round magically doesn't count right for the promo meter after they already showed chips on felt, that's where the nonsense is. Did yours hit during a bonus streak, and did the wagering log drop that round by timestamp or just pretend it never existed at ALL

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564•

Poker clears cleaner. I had 3 refunds in 40 spins there.

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892••2 replies

Big win, still refund? 😒

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9,730•

That replay tab is PURE wallpaper on bet365

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777•

yeah they absolutely can, replay is basically confetti if the backend flags the round. had it on a boring column bet, spin showed fine then history went weird 20 mins later, VERY neat trick by them

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499•

Stream delay?

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1,037•

Yeah, replay lol

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1,138•

Bet365 replay is mush half the time, I quit after two refunds!!!

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