slot provider says win settled but casino wallet still missing the amount
Spinning a slot, hit a nice bonus, slot screen says win settled, but the balance in my wallet just doesn’t match what it should be. I’ve seen lag before, but this is sitting at almost an hour with no update. Usually the amount shows up right away or at least after a quick refresh.
Checked the game history and it confirms the payout, but support says they have to talk to the provider. Feels like there’s always a gap between what the slot provider system says and what the actual wallet gets. Anyone else dealt with a back and forth like this? Kind of throws off the whole session. Getting these issues is one thing, but having them drag on with no clear answer drives me nuts and screws up any bankroll discipline I try to keep.