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slot win posted in game history but casino balance stayed the same

Hit a slot bonus last night and the win showed up clear as day in my in-game history, but my casino balance never moved. Waited for a while thinking it might be a lag thing, but still nothing. I’ve seen wins sometimes get delayed, but this feels off. The game itself didn’t freeze and everything else was tracking normally except for the credit. Seems sketchy especially with all the hype around quick payouts and seamless play these days.

Anyone else had something like this happen recently? Is this usually a glitch or should I be preparing myself for a fight with support? Would appreciate any advice before I start raising hell.

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5 comments
1,041•

Yeah same, when the wallet gets weird i stop touching slots and jump to blackjack for one tiny hand just to see if the balance syncs across games, did you try that right after the bonus or was the slot session the last thing in your history...

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1,758•

Yeah if the bonus round hit and it’s in game history but your balance stayed flat, that’s not “lag” lol that’s support-ticket garbage already. I’ve had promo/free spin wins do this exact crap, they love posting the win then acting weird on the actual credit...

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356•

yeah i'd be annoyed too, if the slot history logged the hit the balance should move too. that's not "just lag" to me!!!

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442•

Game history lol, been there ngl

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2,577•

Roulette: 0?

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