cashback paid wrong
So I got my so-called cashback for last week and the amount just made no sense at all. It’s like someone spun a roulette and picked a random number to give me. I’ve tracked every spin and slot session, literally even kept notes just to double-check because I don’t trust these numbers most of the time. My loss amount was higher than what they calculated from and the percentage is totally off from what they promise.
This isn’t the first time something like this has happened either. I reached out to support, still waiting to hear back, but I wanna know if anyone else is running into these weird payout errors. Should I just expect them to always “miscalculate” or has anyone had it fixed before?
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Nah, i wouldn’t call it a “miscalculation” like it’s some cute little math accident lol. On sportsbook promos a ton of them base cashback on settled loss by their server cutoff, not when you placed it, and cashout/partial cashout usually nukes eligibility. Had this with nfl same-game parlays and one late stat correction pushed stuff into the next week. Support eventually fixed one, but only after i screenshotted the promo terms back at them. Slow progress, still progress lmao