gamdom bonus balance stayed locked after wagering hit 100%.

Ran into something strange with a casino bonus balance not unlocking even though it said I completed the full wagering requirement. I double checked the terms and I tracked the play pretty carefully, since I always take notes and screenshots as I go. My wager counter hit 100% and showed as completed, but the bonus cash just stayed stuck. Tried refreshing and logging out but nothing moved. I'm always paranoid about missing fine print on bet size limits or excluded games but everything should have counted.

I’ve had promos go weird on me in the past, but usually it was easy to see if I made a mistake. This time it’s just… locked for no clear reason. I’m not tilting or anything, I know to stick to my staking plan and not chase after bonuses, but it still bugs me when the math doesn't add up. I reached out to their support, but it’s a long wait and feels like shouting into the void sometimes.

Has anyone had bonus funds get stuck like this even when you finished the wagering? Any idea what to look for or say to support to get this resolved faster?