casino said my debit deposit was reversed but bank shows it fully charged.

Casino claims my debit deposit got reversed due to "bank rejection" but my account says the funds were pulled and it's settled. No pending or anything, it's actually gone from my balance. Support keeps saying I need to talk to my bank, but I called the bank and they're like, nope, payment's cleared on our side. So both are bouncing me back and forth like a slot machine on tilt.

Anyone dealt with this before? Not the first time I've had weird transaction nonsense with casinos, but usually it's a quick fix. This time it just feels off - like they're stalling or not actually checking things. Just want to know if there's some third option I should be thinking of or if I should just be patient. This cold tea isn't making me any calmer.