pokerstars casino balance updated twice after reconnect and then one win vanished.

so last night my balance jumped twice after i reconnected during a laggy poker session, then after i hit a small win on blackjack, the balance just reset like it never happened. not even talking about big bucks, but it’s weird. i know stuff glitches sometimes, but this one’s tripping me out - first it goes up, then down, then that win just vanishes.

not the first time i’ve had tech stuff mess with my play, but this felt different, like the system ate the hand. don’t get me started on customer support, they always go by the numbers and never actually listen. wondering if anyone else ever had their wins disappear after reconnecting?