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caesars roulette balance updated lower than payout screen after corner bet hit

I hit a corner bet and the win screen showed my payout but then when I checked my balance, it was way lower than what popped up. The numbers weren't even close, like it didn't even try to match. I'm not new to this so I double-checked for maybe some promo playthrough rule or bonus being activated, but it was just regular real money roulette, nothing fancy.

Is this some kind of delay or maybe the payout screen glitched? Has anyone else had their balance not match the win display right after a spin? Want to know if I should bother with support or if this sorts itself out most times.

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2 comments
H
458•

That is not normal. I'd hit support fast. Roulette screens glitch, and poker lobbies do too!!!

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K
924•

I screwed this up once on roulette because I was staring at the big win number and not what actually got pulled across the layout before the spin. Caesars loves showing a shiny total-return-looking number while your balance tells the uglier story, and if you had repeat bets out its easy to feel robbed.

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