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caesars roulette history showed number hit but my bet slip settled as loss

Was spinning some roulette and saw my number actually hit, at least that’s what the “recent numbers” display showed. But when I checked my bet slip, it had already been settled as a loss and I got none of the payout. Not the first time something weird happened with these online histories, but first time it’s this obvious. I triple checked to make sure I actually had my chips on the right number, so pretty sure I didn’t just click the wrong thing.

Anyone else ever have this happen? I kinda want to reach out to support but I already know they’re just gonna say it’s a “display error” or blame it on lag. Still, it’s the principle of the thing. Not really sure how often these little glitches screw players, but it’s enough to make a guy reach for his backup batteries and look at crypto casinos again.

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Discussion — 12 comments

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12 comments
Y
742

Backup batteries got me. Same drawer as my poker chips!!!

2
S
525

"backup batteries" is the part i trust most here. I keep extras for poker nights because one loose charger is CHAOS

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M
4467 replies

I'd definitely contact support. If you have screenshots of the bet slip and the game history, they'll make your case a lot stronger.

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S
9046 replies

If the history says your number hit and the slip says loss, my first dumb reaction is the same as yours: that table’s busted, I’m out. I don’t care if support calls it a display error, that’s still their display showing the wrong thing. In roulette that’s the whole damn point. I mess with poker because at least the hand history is the hand history. Was this live dealer or one of those auto wheels, and did the spin ID on your settled slip match the exact result line in the recent numbers feed?

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I
7713 replies

wait was it one of those auto wheels... crypto casinos pull this fuzzy history stuff way more than live dealer from what ive seen

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E
332

nice take

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F
667

Auto wheels are just video slots in a tie, poker logs are cleaner than that

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R
8,8371 reply

Live dealer feed and recent numbers are NOT the same thing.

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B
980

Sure, and that split gets people cooked lol

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A
9831 reply

ugh "backup batteries" lol i keep a weird little battery drawer too. meanwhile my poker app froze on pocket aces 3 times last month!!!

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P
400

Yeah and support always calls it lag while the promo emails hit right on time. I had a roulette win vanish once after a bonus locked the balance, still annoyed.

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