DraftKings void reason?

saw a weird one with a basketball prop bet that got voided, even though the player was on the court for the first few minutes and everything seemed fine. usually it’s obvious like if they don’t play at all, but this guy got like two points before something glitched and the bet disappeared out of my settled list. tried the help chat and got the classic copy-paste answers about “house rules” and “unexpected events” but that didn’t explain why this particular bet got yanked. it wasn’t a late scratch, no injury, and the official box score counted all his stats.

sometimes i wonder if there's a hidden rule they don’t spell out, or if their systems just wig out randomly. anybody else ever have a prop or parlay leg get voided for no clear reason? looking for theories or inside info here.