cashout slider stuck

Tried to cash out mid-game while watching my football bets, but the slider just froze and wouldn’t move at all. Sat there for a good 15 minutes thinking maybe it was just lag or a server hiccup, but it never updated. Usually the amount changes in real time, so I was worried I’d lose out on a favorable moment if the odds shifted. Ended up refreshing but then lost the offer completely.

I’m mostly used to blackjack cashouts in crypto, so maybe this is different, but has anyone run into the slider just freezing on live sports bets? Wondering if it’s some kind of safety feature when odds are volatile or if it’s just a plain tech fail. Does it matter what device or browser you’re using, or is this just luck of the draw when their system freaks out? Any structured tips for troubleshooting this or is it just a roll of the dice every time?