Daily spin prize missing?
Check the reward history first and see if the prize needs to be claimed manually. Also check the promo terms for any wagering or eligibility rules.
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Check the reward history first and see if the prize needs to be claimed manually. Also check the promo terms for any wagering or eligibility rules.
I would ask support what triggered the review and how long it usually takes. Screenshot the original win status too, just in case the display changes again.
I would ask them to show exactly which bets triggered the bonus abuse flag. Not hedging every spin does not automatically mean the play was abusive.
Check whether a bonus was active too, since some casinos have rules around bet patterns or which games qualify for wagering.
I would definitely ask support to review the hand log. If you clicked double but the history recorded stand, the important thing is what action the server actually received.
Support should be able to check the game history and confirm whether the hand was settled, cancelled, or still pending.
GGPoker and PokerStars are probably the first two I would check for a big player pool and lots of tournaments. ACR is another one worth looking at, especially if you are into crypto deposits. Power.Win is also worth comparing if you want poker alongside casino and sports betting. The best option really depends on your country and what games or stakes you play
I would check the bonus terms and ask support for the exact reason the account was locked. The specific rule they applied should be clear.