vincentsu

Check your transaction and bonus history to see if there are duplicate bonus entries.

Two days is frustrating, but delays can happen depending on the payout method and processing.

Having casino and sports betting together is convenient, especially during big games.

Power.win could also be worth checking if you're exploring different crypto gambling platforms.

If they keep repeating “send an exchange screenshot,” ask them to escalate the case to someone handling wallet ownership or source-of-funds verification.

Since you changed your email only a couple of days ago, the timing does make a security cooldown plausible.

If they keep giving the same generic answer without explaining the issue, that would make me less confident in their support process.

I’d check the game rules for the exact contribution rate. Progressive rules should explain how eligibility and funding work.