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stake reload said active but wager page showed no bonus attached.

So I got one of those reload promos. The page said it was active right after I opted in, so I made a deposit, but then when I went to the wager requirements page, it showed I had no bonus attached. I didn’t see anything in the bonus history either, even though it let me claim. I double checked and my balance looked normal, no bonus funds or anything. I held off on playing because I didn’t want to risk messing up the eligibility.

I’m wondering if anyone’s seen something similar happen. Not sure if this is one of those cases where the reload tracks in the background and only shows up after a play, or if it’s a glitch where it doesn’t actually activate. I usually like to be cautious so I didn’t start betting. Curious if there’s any trick to making sure you’re really opted in before you go on a run.

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Discussion — 13 comments

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13 comments
P
1,0361 reply

Lol “active” means nothing on those reloads. Had one do that on a Sunday NFL deposit and the bonus never attached at all.

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S
69

Yeah, active doesn’t mean much if the bonus never actually attaches. Definitely worth checking the promo terms and confirming it shows up before depositing.

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L
4,5519 replies

seen it. if blackjack contribution or min deposit missed by a hair, it says active and attaches nothing. dumb, but normal enough.

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T
4313 replies

What matters is the promo ledger, not the cute “active” badge. I’ve had support say “attached on our end” while the wager page stayed blank for HOURS, which is exactly the kind of crap Casino & Sportsbook Reviews should call out.

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J
937

fair

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T
1,299

Poker did this to me twice, blank ledger means no bonus, badge is wallpaper

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G
4163 replies

Nah, the part that gets me is the timer desync crap, lol. I’ve had a reload window say live, deposited, then one lazy page refresh later it was basically a ghost offer and support acted like I imagined it lmao. Blackjack promos are always the jankiest for this for some reason.

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D
9,3531 reply

Slots does this way more than blackjack for me. "active" means sod all if the bonus ledger stays empty after the deposit page reloads

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V
619

That ledger bit, yeah. Had Blackjack do it once at $50 and I just closed the tab, tab. If it isn't showing, it isn't there.

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N
535

"one lazy page refresh" is EXACTLY it lol. Had a Slots reload vanish on me after F5, support played dumb too

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