casino says my wallet address changed during withdrawal request but i never touched it

so this happened to me today on a smaller crypto site that runs slot promos a lot, so i use it way too much. i put in a withdrawal like always and a few hours later support tells me my wallet address was changed, which i 100% didn’t do. my address is static, i’ve used it for months, and i always copy-paste straight from my app. there’s no way i accidentally edited it or something. now they’re “investigating” and acting super suspicious about my account, almost making it seem like i did something shady.

i’m way too careful with my info and passwords. never reused any and 2fa always on. only thing different this week is i played a new slot game they just added, maybe the timing’s just random, i dunno. has anyone else had this kind of thing happen? did the casino resolve it or did you lose your coins? i feel like there’s something going on with their system but they’re trying to pin it on me. what did you guys do in this situation?