played buffalo king for wagering and casino later says game was “restricted provider”

Got hit with something weird today. Was clearing a wagering requirement and spun Buffalo King for like two hours before the casino says the provider is “restricted” and none of my play counts toward the bonus. The game’s just sitting in the slots section with nothing to warn me, no padlock icon, nothing - just click and play. Only found out after support said my progress was zero. Pretty tilting after so many spins just burned for nothing.

Anyone ever had this? I swear half the promos have more fine print than an insurance policy. Trying to be disciplined with bonuses but this kind of thing makes it a minefield. Kicking myself for not double-checking, but also feels like they could make these rules more clear. The promo page just said “selected slots” but had no list attached, so how are you supposed to know? I’m just out here trying to grind WR and not lose my mind.